I would like it to be known to you that we have been very impressed by the Termatrac T3i Suite, which we purchased from you on 21st October 2012. This unit has been utilised very successfully in our day to day building and timber pest inspection activities, identifying termite activity without the need for destructive investigation at the inspection stages. The mobility of the handheld PDA is great and easily employed when needed. The password protection is also considered a great feature of the unit.
For us, we have adopted a process of ‘user efficiency’, whereby during the process of a timber pest inspection, areas identified for further investigation (example – abnormal moisture readings) are then marked with tape, which at the end of the inspection, are then further investigated using the Termatrac unit’s radar facility.
The Termatrac unit has significantly improved our confidence in inspection outcomes and inspection reporting to our clients. The initial contact with Termatrac was pleasant, informative and the training course and user certification invaluable to our business. We like to thank you and your friendly and committed staff for all the assistance provided and your ongoing support.