Privacy Policy
About Termatrac Pty Ltd
The site termatrac.com is owned and operated by Termatrac Pty Ltd. Our Australian Company Number (ACN) is 46 625 513 573. Our head office is located at Unit 44, 28 Burnside Road, Ormeau, Qld 4208, Australia. To contact Termatrac please write to us at this address, email us at info@termatrac.com or phone us on +61 7 3386 3300.
This privacy statement provides information about the personal information that we collect and the ways in which we use that personal information.
Your Personal Information
Personal information held by us includes your name, address and occupation, your telephone or mobile phone numbers and email address and the username or password under which all details of all of your transactions with us will be kept.
How We Use Your Personal Information
Your personal information may be used to:
Verify Your Identity:
Assist you in subscribing to our products and services;
provide the products and services you require; administer and manage those products and services, including charging, billing and collecting debts; inform you of ways the products and services provided to you could be improved;
conduct appropriate checks for credit-worthiness and for fraud; research and develop our products and services; gain an understanding of your information and communication needs in order for us to provide you with better service; and maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that we, our related bodies and our resellers can promote and market products and services to you (including by way of direct mail, telemarketing, email, SMS and MMS messages). This is to keep you informed of products, services and special offers and may continue after you cease acquiring products and services from us. Let us know if you do not wish us, our related bodies or our dealers to contact you to promote and market products, services and special offers to you.
When we disclose your personal information
In order to deliver the products and services you require, we may disclose your personal information to organisations outside of Precedents Online. Your personal information is disclosed to these organisations only in relation to us providing our products and services to you.
These organisations carry out our:
customer enquiries;
mailing operations;
billing and debt-recovery functions;
information technology services;
installation, maintenance and repair services;
marketing, services; market research;
and website usage analysis.
We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, we may disclose your personal information to:
your authorised representatives or your legal advisers (e.g. when requested by you to do so); credit-reporting and fraud-checking agencies; credit providers (for credit-related purposes such as credit-worthiness, credit rating, credit provision
and financing);
our resellers;
our related companies;
our professional advisers, including our accountants, auditors and lawyers;
our authors and information service providers (for example, if you obtain services from other providers, we may need to disclose your personal information for billing purposes);
government and regulatory authorities and other organisations, as required or authorised by law; and organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation). Help us to ensure we hold accurate information
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend that you:
let us know if there are any errors in your personal information; and
keep us up-to-date with changes to your personal information such as your name or address. If you are a subscriber to one of our online products or services, you may change your personal details by using the relevant facility on our websites.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Cookies on our website
We may use “cookies” on our websites. Cookies are an industry standard and most major websites use them. A cookie is a small text file that Our websites may place on your computer. Usually, cookies are used as a means for our websites to remember your preferences. As such, cookies are
designed to improve your experience of our websites.
In some cases, cookies may collect and store personal information about you. We extend the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our websites or take advantage of the improved website experience that cookies offer.
IP Addresses
We also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. We collect and manage IP addresses as part of the service of providing internet session management and for security purposes.
