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Android Help

Latest Update on the iTraker Android App

Get the Best Out of Your Thermal Imaging Camera

Key Features Addressed:

  • Accurate Data: Ensure precise readings for relative moisture and temperature sensors.
  • Thermal Upload: Upload thermal camera images to each individual job.
  • Connectivity: High-end mobile users (Samsung S Series, Galaxy Note, etc.) can now enjoy a stable and reliable connection to the thermal camera.

All Android iTraker users are encouraged to follow the Steps below:

1.Charge Your Itraker Fully:

  • Ensure the Itraker is fully charged until the green light appears on the on/off switch.
  • Observe the battery level on the iTraker App.

2. Monitor Battery Levels Regularly:

  • Keep track of the battery level using the app.
  • When the battery reaches 25%, the thermal camera may stop responding on some high- end android devices.
  • Connect your iTraker to your charger to fully charge back to 100%.

Following the steps above will optimise the connection between your Thermal Imaging Camera and iTraker App. This will unleash the full functionality of your iTraker PRO.

Make sure to update your iTraker app now!

Get the Best Out of Your iTraker PRO Thermal Imaging Camera

IOS USERS

iOS App (Beta) Setup – Quick Start Guide:

Step 1: Download TestFlight

Install the TestFlight app from the App Store.

Step 2: Scan QR Code to Download iTraker BETA App

IMPORTANT: If you’ve previously downloaded iTraker from the App Store, delete it before scanning the QR code.

Battery Maintenance Tips:

  • Fully Charge iTraker before use — wait for the green light on the switch.
  • Monitor Battery Levels in the app.
  • When below 25%, the thermal camera may not respond.
  • Recharge to 100% before using again.

How to Connect iTraker PRO to Your iPhone:

  • Power On your iTraker PRO.
  • Connect it to the iTraker Pro App (Beta).
  • Unplug/Plug in the Thermal cable.
  • Tap the “Thermal Camera” icon in the app.

If the cable is unplugged during use, restart the app, turn off the iTraker, and repeat steps 1–4.

Pro Tip: Keep your iPhone updated for optimal performance.

iOS Update

Need Help?

If you need urgent support, please call 07 3386 3300 or email support@termatrac.com.